Business owners often decide to process payroll internally because they consider it more cost effective or they are protective of the data and want to maintain control. This decision is right for some organizations, but most ultimately discover that managing payroll is more costly and time consuming than expected. Price of Knowledge Payroll management not…
Employers work hard to not only protect their business, but also those who work within it. As a business owner it is your job to make sure you and your employees are safe at work. This is where workers’ compensation (WC) insurance safeguards employers from those unexpected accidents on the job. Below are 5 aspects…
No matter what business you’re in, the easiest and most predictable source of revenue can be found in your existing client base. Your loyal customers are likely to be repeat buyers, with a much higher average spend than a new customer. And acquiring new customers is expensive- up to ten times the cost of retaining…
Whether you are looking for fresh ideas or in need of a new source of networking, members of your organization should consider joining an industry association. Most of us can hardly find enough time in the day to complete the things that we currently have on our “to-do” lists, but consider how a few hours…
Most business owners share a similar challenge- they’ve aggressively grown business, hired experienced and capable leaders, yet the business has reached a plateau. It’s important to recognize, as it not only affects business growth financially, but also is a prime motivator for the organization’s leaders and employees. I recently read an article written by Karl…
Ever wonder how you can better prepare for a sales call? Wish you thought of the questions before they were asked? Better yet, test yourself. Can you provide a response to the most commonly asked questions below? In the human capital management industry, we have found the following questions to be commonly asked by our…
Spring is a time of budding trees, blooming flowers, and brighter days. Why not spring into better health by renewing your office efforts to focus on employee health and fitness? Here are some simple ideas to promote health and fitness in your workplace: Start a walking club – have your employees commit to logging a preset number…
The “Buyer’s Journey” is the active research process a buyer goes through leading up to a purchase. Studies show up to 70% of a prospect’s buying decision is complete before their first contact with you. Are you marketing accordingly? Understanding your buyer’s behavior, information needs, and problems is imperative, and should be the central focus…
In an article published in the Harvard Business Review, September-October 1990 entitled “Zero Defections: Quality Comes to Services”, Bain and Company, working with Earl Sasser of Harvard Business School analyzed the costs of revenues derived from servicing customers over their entire purchasing life cycle. What they found is that increasing customer retention rates by 5% increases…
For years, company leaders have been told to “think global, act local”. But why is it important from a corporate standpoint to give back to the community that surrounds your company? Corporate contributions to charities or community service organizations benefit companies in many ways. Contributions come in many forms. However they choose to contribute, corporations…
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