Recognizing & Conquering Business Plateaus

Most business owners share a similar challenge- they’ve aggressively grown business, hired experienced and capable leaders, yet the business has reached a plateau. It’s important to recognize, as it not only affects business growth financially, but also is a prime motivator for the organization’s leaders and employees. I recently read an article written by Karl…

5 Questions HCMS Prospects are Guaranteed to Ask

Ever wonder how you can better prepare for a sales call? Wish you thought of the questions before they were asked? Better yet, test yourself. Can you provide a response to the most commonly asked questions below? In the human capital management industry, we have found the following questions to be commonly asked by our…

Spring Forward with Employee Health

Spring is a time of budding trees, blooming flowers, and brighter days. Why not spring into better health by renewing your office efforts to focus on employee health and fitness? Here are some simple ideas to promote health and fitness in your workplace: Start a walking club – have your employees commit to logging a preset number…

Customer Retention Strategies that Work

In an article published in the Harvard Business Review, September-October 1990 entitled “Zero Defections:  Quality Comes to Services”, Bain and Company, working with Earl Sasser of Harvard Business School analyzed the costs of revenues derived from servicing customers over their entire purchasing life cycle.  What they found is that increasing customer retention rates by 5% increases…

The Importance of Giving Back

For years, company leaders have been told to “think global, act local”. But why is it important from a corporate standpoint to give back to the community that surrounds your company? Corporate contributions to charities or community service organizations benefit companies in many ways. Contributions come in many forms. However they choose to contribute, corporations…